1. Introduction
Please read this Privacy Policy before using our Service, including our Website, Widget, and API. This policy explains the types of data we collect and how we use and share it. By using our Service, you agree to this Privacy Policy. Terms not defined here have the same meanings as in our Terms of Service.
2. Definitions
API: Helloclient’s application programming interface integrated with the User’s software.
Cookies: Small files stored on your device.
Device: A computer or mobile device.
Data Controller: The entity deciding how and why your data is processed. For this policy, that’s us.
Data Processors (or Service Providers): Entities processing data for the Data Controller. We use various Service Providers for data processing.
Data Subject: Any individual whose Personal Data we collect.
Personal Data: Data about an identifiable individual.
Service: Our Website, Widget, and API.
Usage Data: Data collected automatically when you use our Service.
User: Anyone using our Service.
3. The Data Controller
Helloclient is the controller of your Personal Data.
4. Information Collection and Use
We collect various types of information to provide and improve our Service.
5. Types of Data Collected
Personal Data: Includes your email address, first and last name, Cookies, and Usage Data.
Usage Data: Includes information such as your IP address, browser type, and pages you visit on our Service.
Tracking Cookies Data: Cookies and similar technologies track activity on our Service. You can set your browser to refuse cookies, but some parts of our Service might not work without them.
6. Use of Data
Helloclient uses your Personal Data to:
– Provide and maintain our Service
– Notify you of changes
– Allow interactive features
– Provide customer support
– Analyze and improve our Service
– Monitor usage
– Detect and address technical issues
– Fulfill any other purpose you provide it for
7. Retention of Data
We keep your Personal Data only as long as needed for the purposes in this policy. Usage Data is kept for a shorter period unless used for security or to improve functionality.
8. Transfer of Data
Your information might be transferred to computers outside your region. We ensure adequate security measures for such transfers.
9. Disclosure of Data
We may disclose Personal Data:
– If required by law
– If involved in a merger, acquisition, or asset sale
– To our subsidiaries, affiliates, employees, contractors, and Service Providers
– With your consent in other cases
10. Security of Data
We use various safeguards to protect your data, but no method is 100% secure.
11. Your Data Protection Rights (GDPR)
If you are in the EU/EEA, you have rights under GDPR, including access, correction, and deletion of your data. To exercise these rights, email us at [your contact email].
12. Your Data Protection Rights (CalOPPA)
CalOPPA requires us to post a privacy policy and follow specific practices, including allowing users to visit our site anonymously. We honor “Do Not Track” signals.
13. Service Providers
We use third-party companies to help provide our Service. They only access your data to perform tasks on our behalf.
14. Analytics
We use third-party analytics services like Google Analytics and Mixpanel to understand and improve our Service.
15. Payments
We use third-party payment processors like Stripe. We do not store your payment details.
16. Links to Other Sites
Our Service may link to other sites. We are not responsible for their content or privacy practices.
17. Children’s Privacy
We do not knowingly collect data from children under 16. If you become aware that your child has provided us with data, contact us to remove it.
18. Changes to This Privacy Policy
We may update this policy. Changes are effective when posted on this page. By continuing to use our Service, you agree to the revised policy.
19. Contact Us
For questions about this policy, contact us at info@helloclient.us
20. Privacy Policy Addenda
Canada: Your data may be subject to disclosure by U.S. or other foreign courts. We will not share your data for marketing without your consent.
Mexico: You may withdraw your consent for data processing by contacting us.
Japan: We comply with Japanese data protection laws.
Republic of Korea: We securely dispose of your data when no longer needed and comply with Korean laws.
Australia: We comply with the Australian Privacy Principles. You can request access to and correction of your data.
Brazil: We comply with the General Data Protection Law (LGPD). You have rights including access, correction, and deletion of your data.
New Zealand: We comply with the Privacy Act 2020. You can request access to and correction of your data.
United Kingdom: We comply with the UK Data Protection Act 2018. You have rights including access, correction, and deletion of your data.
China: We comply with China’s Personal Information Protection Law (PIPL). You have rights including access, correction, and deletion of your data.
Russia: We comply with Russia’s data protection laws. You have rights including access, correction, and deletion of your data.
India: We comply with the Information Technology Act, 2000, and related rules. You have rights including access, correction, and deletion of your data.
21. Additional Information for Residents of California
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
Right to Know: You can request information about our data practices and the specific pieces of personal data we have collected about you.
Right to Delete: You can request that we delete your personal data.
Right to Opt-Out: You can opt-out of the sale of your personal data.
Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your privacy rights.
To exercise any of these rights, please contact us at info@helloclient.us. We may need to verify your identity before fulfilling your request.
22. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last modified” date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
23. Contact Us
If you have any questions about this Privacy Policy, please contact us:
– By email: info@helloclient.us
– By visiting this page on our website: https://helloclient.us/contact/
